Refund Policy

For products purchased directly on www.harymor.com, we provide a 30-day satisfaction guarantee. The 30-day period commences on the date of purchase. Given the evolving circumstances, we are committed to evaluating the situation and collaborating with each customer to extend the return period if necessary during these uncertain times.

Within this 30-day timeframe, customers may initiate a request for either a full refund or product replacement.

If the item has been significantly altered, the original contents are not fully returned, or the item exhibits signs of excessive wear and tear due to misuse, we reserve the right to impose a 20% restocking fee or decline the return. In cases where the return is initiated by the consumer, the consumer will be responsible for covering the shipping costs, which will vary depending on the courier service selected.

However, if the goods are damaged or incorrect due to our error, the consumer will not be held liable for any associated shipping fees.